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Customer Service Level 2

£125+VAT Delivers the vital customer service skills all frontline staff need.

100 British pounds
Staffordshire

Service Description

Topics include: - The principles of customer service, - Including how customer needs and expectations are formed and how to meet them effectively. - Interpersonal skills - Appropriate behaviour in customer service settings - Ways to respond to customer problems or complaints. **Guided Learning Hours - 6 1 online exam Unlimited Retakes Credit value 1 **

Upcoming Sessions

Contact Details

  • Staffordshire, UK

    07871139844

    info@baertraining.co.uk

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